
I believe this is a main cause of my issues as things havnt been installing/uninstalling properly and ive got some bad files kicking around. Also i had some trouble uninstalling some old sketchy software, so in my ignorance i tried to use a few uninstaller programs and now i cant seem to get rid of those! To make matters worse, i have TRIED to move around various install locations on my hard drives (i have an ssd and a bunch of hdd's) and at this point they are all spread all over *censored* across several hard drives.

If these aren't being created, then you'll want to get in touch with support.Ive been noticing some oddities on my computer for one thing every once and a while when i wont be doing anything, i hear the "click" sound play like when you navigate forward/backward in a web browser, however i wont have the browser open. You should also see a avg online backup folder under program files (x86). You'll find them under programdata\avg online backup\logs. You can also check to see if it is creating the directories for OLB, and if so, inspect the log files. However, I don't think that documentation has been updated in some time and we are far past the original release of OLB. I don't have any clients using server2008, but I know it works on SBS2011 (2008r2) VMs both under hyper-v and vmware server.Ĭan you create a test win7 VM and install the backup component successfully on that? According to the documentation here, it should work fine all the way back to server 2003. I'm also going to assume you are trying to install this on one of the guest VMs and not the host. I'm going to assume you are using hyper-v for virtualization, but in reality, it shouldn't matter one lick what you are using. Sorry guys, I've been on vacation since the 1st and have tried to steer clear of all technology and focus on my garden and refinishing my deck. This is an issue with the portal not updating from the actual backup servers and showing the incorrect amount of data being saved online. This is not an issue with the endpoint as even it shows no data backed up when viewing the data through the restore option.


The overall issue is the backup will not run because the partner portal thinks they are out of room due to the two same named devices it thinks are using a combined ~14GB. We made extra sure that the data was deleted from the backup servers and when visiting the page for it, it shows total used space as 0. There are two devices listed with the same name (only one is real), and neither of them has any data backed up for them.

We have a customer with a single 25gb backup block who is showing they are out of room. I've already started a support ticket on this, but unfortunately the person handling the ticket is neither reading and/or understanding the issue and will not bump the support request up to the next tier after being asked to escalate the ticket.
